RepMeUp Terms of Service

Welcome to RepMeUp. These Terms of Service (“Terms”) govern your access to and use of the services provided by RepMeUp (“we,” “us,” or “our”). By purchasing or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Scope of Services

RepMeUp offers a range of professional services designed to manage and enhance your online reputation and digital presence. These services may include, but are not limited to, online review management, reputation repair, content removal requests, social media presence enhancement, and search engine results optimization.

Our services are tailored to meet your specific needs, as outlined in your individual service agreement or proposal. We are committed to using our expertise and diligent efforts to achieve your goals. However, due to the complex nature of reputation management and our reliance on third-party platforms (such as search engines and social media sites), we cannot guarantee specific outcomes or timelines. Results may vary based on numerous factors beyond our direct control.

2. User Responsibilities

To ensure the effectiveness of our services, you agree to:

• Provide accurate, complete, and current information as requested.
• Cooperate with us in a timely manner, providing necessary access, credentials, and feedback required to perform the services.
• Use our services for lawful purposes only and not engage in any activity that is fraudulent, defamatory, or infringes upon the rights of others.
• Be solely responsible for the content, materials, and information you provide to us.

3. Payment Terms

All fees for our services will be detailed in your service agreement or invoice.

• Billing: Services are billed as either a one-time project fee or a recurring subscription, as agreed upon. Subscription fees are billed in advance for each service period.
• Payment: All payments are due on the date specified in your invoice. Failure to make timely payments may result in the suspension or termination of your services.
• Refunds: Our services are subject to our Refund Policy, which is incorporated by reference into these Terms. Please review it for details on eligibility and procedures.

4. Intellectual Property

For the purpose of providing our services, you grant us a limited, non-exclusive, royalty-free license to use, reproduce, and modify any content or materials you provide (your “Content”). You represent and warrant that you have all necessary rights to grant us this license.

All methodologies, tools, software, documents, and other materials developed or provided by RepMeUp in the course of our services (“Our IP”) remain the exclusive property of RepMeUp. Upon full payment for the relevant services, we grant you a non-exclusive, non-transferable license to use any deliverables created specifically for you for your internal business purposes.

5. Confidentiality

We are committed to protecting your privacy. Both parties agree to keep all non-public information received from the other party confidential. This includes business strategies, client information, financial data, and any proprietary details disclosed during our engagement. This information will not be shared with any third party, except as required to perform the services (e.g., communicating with platforms on your behalf) or as required by law.

6. Limitation of Liability

To the fullest extent permitted by law, RepMeUp shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, our services.

Our total liability to you for any and all claims arising out of or relating to these Terms or our services shall be limited to the amount of fees paid by you to RepMeUp for the services in the three (3) months preceding the event giving rise to the claim.

7. Termination of Services

• By You: You may terminate your services at any time by providing written notice. For subscription services, termination will be effective at the end of the current billing cycle. Please refer to your service agreement for any specific terms related to early termination of project-based work.
• By Us: We reserve the right to suspend or terminate your services at any time, with or without cause, by providing written notice. If we terminate your services without cause, we will provide a prorated refund for any prepaid, unused services. We may terminate services immediately without a refund if you breach these Terms.

Upon termination, your right to use our services will cease immediately.

8. Dispute Resolution and Governing Law

These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

Any disputes, claims, or controversies arising out of or relating to these Terms or our services shall be resolved through binding arbitration in [Your City, Your State], rather than in court. Both parties agree to waive any right to a jury trial.

9. Amendments to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms of Service on our website and updating the “Last Updated” date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at contact@repmeup.co.